ihorizon - Platform Outage – Incident details

Platform Outage

Resolved59 minutes

Affected

Core Backend

Operational from 4:55 PM to 5:55 PM

Authentication

Operational from 4:55 PM to 5:55 PM

app.ihorizon.co.uk

Operational from 4:55 PM to 5:55 PM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    Our upstream provider is recovering, we're monitoring results.

  • IdentifiedUTC

    Our authentication provider is currently experiencing problems that are affecting users being able to log in. Existing users already logged into the platform are not affected.

  • InvestigatingUTC

    We’re currently investigating issues with the platform. Affected users are currently unable to access the platform. Our engineering team is currently responding and we'll post an update as soon as learn more.