ihorizon - Slower than expected email delivery – Incident details

All systems operational

Show current status

Slower than expected email delivery

ResolvedDegraded performance2 hours 38 minutes

Affected

Core Backend

Degraded performance from 12:00 PM to 2:38 PM

Email Sending

Degraded performance from 12:00 PM to 2:38 PM

  • ResolvedUTC

    The queues are clear and sending is back to normal speeds. Thanks for your patience today.

  • MonitoringUTC

    Our upstream provider have identified the issue causing sending delays and have deployed a fix. The queues will be clearing out shortly. Message delays are just around 1 minute now.

  • InvestigatingUTC

    We are currently monitoring an issue causing emails to be processed slower than expected resulting in delivery delays. This is due to an issue with our upstream provider.